Where do you ship to?
I offer complimentary shipping within the continental U.S. as well as International shipping which is calculated at checkout.
See further information on my shipping page HERE.
What is your return/refund policy?
As each piece is an original, handmade work of art, I do not offer returns and/or refunds. Please choose carefully when purchasing.
What do I do if my purchase arrives damaged?
All artworks are carefully packaged and insured with whichever postal service is utilized.
In the rare event that your artwork has arrived with damages incurred during shipping, please contact me immediately either here or by email at kristin@kristinlanecreative.com.
In your email, please include the following information: order number, attached photos of the package prior to opening, and photos of the damage to your artwork.
After receiving the above information, I will get back to you as soon as possible for us to come up with a solution.
Do you take commission orders?
Commission orders are taken on a case-by-case basis.
Click here and send me what you're thinking!
Do you teach classes?
At this time, unfortunately, no. I may have something in the works before long, though, so stay tuned!
What products do you use for your paintings?
All original artwork is on gallery wrapped, cotton canvas. Any specialty items will have product materials listed individually in the product description. Each piece is made from professional grade acrylic paints, my own modeling paste mixture, and is finished with a UV protective varnish.
Check out Kristin Lane Creative's Amazon storefront for my studio essentials.
How do I care for my purchase?
Each painting is varnished and sealed with a UV protective glaze to ensure longevity of the artwork. Due to this, care is minimal only requiring wiping with a soft, microfiber cloth.
While the care is minimal, please ensure to handle with care as textured paintings are very delicate. Keep artwork out of harsh, direct light and extremely humid temperatures. Do not place anything up against the painting, as it could damage your artwork.
How do I store my artwork?
When storing your painting, use glassine paper to prevent the artwork from sticking, plastic wrap to keep moisture out, and bubble wrap to prevent damage.
Save all materials used during shipment or grab them from your local craft and office supply store.
Check out Kristin Lane Creative's Amazon storefront for storage and care materials.